Island City Computers repairs more than 800 computers annually. Our most common repairs include: Virus, spyware & malware removal. We also remove unwanted software installed by “fake tech support agents” via scam phone calls or scareware internet pop-ups. We offer ESET Nod32 Anti-Virus software installation & renewals, replace failed hard drives, perform basic data recovery, solid-state drive upgrades, perform in-depth fixes for Windows update failure/corruption issues, diagnose and repair the integrity of the Windows 10 operating system and perform system clean-up and optimization.
We take customers on a first-come-first-served basis in an effort to be fair to everyone. We do work on several computers at the same time, so repair turn-around time is typically 1-2 business days unless there is a major issue! We also offer priority service with an additional fee for customers requiring immediate repair.
Since Island City Computers is not yet an Apple Authorized Service Provider, we do not have proprietary Apple tools so because of this, we generally don’t do hardware repairs on Apple products unless it’s a serviceable part that we have access to order. However; Eddie, our Director of Computer Service & Repair has extensive knowledge of Apple products and is happy to do software repairs on Apple products.
Island City Computers provides at-home or at-business computer support and repair services. Keep in mind that not all repairs can be efficiently or economically made on-location. In those cases, we will bring the computer(s) back to our store for in-shop repair.
Our most common on-location service calls do vary but generally consist of printer troubleshooting, network installation, optimization and training.
Island City Computers performs, on average, 115 service calls per year.